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Queensway Hotel, Sure Hotel Collection By Best Western, London
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Key details
About the Hotel
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
Queensway Hotel, Sure Hotel Collection by Best Western is situated in the bustling Paddington area of Central London. This establishment features a historic Victorian façade and offers modern amenities. Its location provides convenient access to key attractions like Hyde Park and Oxford Street.
Location
Queensway Hotel is a mere two-minute walk to the nearest underground station, facilitating easy travel across London. It is centrally located for accessing attractions like Kensington Gardens and is within a 15-minute walk from Oxford Street. Paddington Railway Station, offering connections to Heathrow Airport, is just five minutes away.
Rooms
The hotel provides a selection of 40 bedrooms, including singles, doubles, twins, and triple rooms. Each room features a private bathroom, flat-screen Freeview TV, and a safe for personal items. Selected accommodations offer free Wi-Fi and laptop-friendly workspaces for business travelers.
Eat & Drink
A continental breakfast buffet is served daily in a bright and airy dining room, offering various options including cereals, pastries, and fresh juices. The hotel is also close to numerous restaurants, providing ample lunch and dinner choices. There is no lunch or dinner service available at the hotel.
Leisure & Business
Guests can enjoy convenient features such as complimentary wireless Internet access and tour/ticket assistance. The hotel maintains a smoke-free environment and provides a 24-hour front desk for guest inquiries. Dry cleaning services and express check-in/check-out options are also available.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The beds in our room were incredibly comfortable, making it easy to get a great night's sleep after a long day of exploring.” view full review
Spotless Cleanliness
“I was impressed by how spotless everything was; the room felt fresh and welcoming, enhancing our overall experience.” view full review
Delicious Breakfast!
“Breakfast offered a fantastic range of options from cereals to pastries, which made each morning a delightful start to our day.” view full review
Efficient Space!
“Although the bathroom was small, it was well-kept and functional, serving its purpose without any inconvenience.” view full review
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Stairs
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Wake up service
Business
Fax/Photocopying
Children
Cots
Room features
Heating
Wardrobe
Tea and coffee facilities
Bathroom
Private bathroom
Shower
Hair dryer
Towels
Free toiletries
Toilet
Self-catering
Electric kettle
Bedroom
Bed linen
Media
Flat-screen TV
Telephone
Room decor
Carpeted floor
Show more
Location
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
Map view
street view
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
City landmarks
Park
Hyde Park
1.3
km
Museum
The British Museum
3.2
km
Garden
Buckingham Palace
2.6
km
Museum
Victoria and Albert Museum
2.1
km
Marylebone Rd
Madame Tussauds London
3.0
km
Museum
Science Museum
2.2
km
Museum
Natural History Museum
2.1
km
Gallery
Wallace Collection
1.6
km
Park
Kensington Gardens
1.2
km
Square
Trafalgar Square
3.2
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3.9
km
Museum
National Gallery
3.1
km
Great Central House
Marylebone
1.9
km
87-135 Brompton Rd
Harrods
2.5
km
Palace
Kensington Palace
1.5
km
Art object
Sherlock Holmes Museum
2.6
km
Oxford Street
Oxford Street
2.9
km
Park Lane
Marble Arch
1.3
km
Mosque
The Regent's Park
2.2
km
Monument
The Albert Memorial
1.7
km
400 Oxford St
Selfridges London
1.8
km
Museum
Apsley House
2.2
km
Event hall
Royal Albert Hall
1.9
km
Monument
Peter Pan Statue
740 m
Gallery
Lisson Gallery
1.3
km
Square
Piccadilly Circus
2.7
km
Fountain
Princess Diana Memorial Fountain
1.4
km
Nearby
Praed St
Paddington
370 m
The Old Police House Hyde Park Hyde Park
The Serpentine
340 m
Restaurants
Mimos Cafe Bar
130 m
19 London Street Paddington
Sussex Fish Bar
120 m
20 London Street Paddington
McDonald's
240 m
144 Praed Street
Lite Bite
200 m
7 London Street Paddington
Paramount Lebanese Kitchen Paddington
210 m
26 London Street
La Tazza Cafe
310 m
143 Praed Street Paddington
Micky's Fish and Chips
310 m
29 Norfolk Place
Warisan Cafe
220 m
190 Sussex Gardens Paddington
Kfc
280 m
380 Edgware Road 9 The Hyde
Bonne Bouche
350 m
129 Praed Street Paddington
Le Gourmet
270 m
157 Praed Street
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Chilly rooms
7.0/10
Very good
Rooms
6.8
Location
8.5
Service
7.8
Dining
5.8
Guest reviews
7.0/10
based on 12 reviews
7.1
7.1/10 based on 2906 reviews
Kevin
United Kingdom,
April
2024
7.6/10
The hotel was very approachable and convenient, with spacious rooms and friendly, helpful service. However, some areas were outdated, dusty, and in the basement. The dining options were just alright but the breakfast was good. The location was superb, close to Paddington station and various restaurants.
Rooms
7.0
The rooms were spacious but seemed to have been decorated in the last century. Some areas were a bit dusty and in the basement.
Service
9.0
The service was very approachable, and the staff were lovely, friendly, and quick to respond to any issues.
Location
9.0
The location was great, just a few minutes walk from Paddington station, surrounded by nice restaurants and cafes.
Dining
6.0
The dining options were just okay, with the breakfast being a highlight.
Facilities
7.0
The hotel offered basic facilities but nothing exceptional.
Kenneth
United States,
February
2024
5.8/10
The hotel's location is great, close to Hyde Park but the rooms were on the smaller side. The service was a mix of rude and helpful, with some areas needing improvement. The dining experience had a basic selection, and the facilities were average.
Rooms
5.0
The rooms were not as large as expected, limiting space with small bathrooms.
Service
6.0
The service was a mix of rude interactions and some helpful moments.
Location
8.0
The location was good for Hyde Park with easy access to travel routes.
Dining
5.0
The dining options were very basic, with better choices available outside.
Facilities
6.0
Leonard
United States,
January
2024
7.2/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and very helpful. The location was great, close to Paddington station and within walking distance to Hyde Park and various travel routes. However, the dining options were limited and not very impressive, and there was some morning noise in the room that was a bit bothersome.
Rooms
8.0
I stayed in a cosy double room accessed by the elevator. The room, although a bit small, was clean and comfortable.
Service
7.0
The staff's service was okay after our stay. They were friendly and very helpful, although there was some rudeness and loud noise in the room in the morning.
Location
9.0
The hotel's location was convenient, close to Paddington station and easily accessible to various travel routes. It was also near Hyde Park, Marble Arch, Oxford Street, and other attractions, making it ideal for both leisure and business travelers.
Dining
5.0
The dining experience was a bit disappointing. Breakfast consisted of simple toasts and cereal, and some condiments were left half-used on the table. There was also an additional charge for water, which was unexpected.
Facilities
7.0
Jimmy
United Kingdom,
December
2023
7.0/10
The hotel has a great location, making it easy to reach Paddington train and tube stations. The rooms, although small, are clean and tidy. The service is friendly and accommodating, but the dining options are limited. Overall, a convenient choice for travelers.
Rooms
7.0
The rooms were clean and tidy, albeit small.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The hotel is in a great location, within easy walking distance to Paddington train and tube stations.
Dining
5.0
The dining options were limited and below expectation.
Facilities
6.0
The facilities provided were basic but sufficient for a short stay.
Bruce
United Kingdom,
November
2023
7.8/10
The hotel's location is excellent, very near Paddington Station and Tube lines. The rooms are warm and large enough to be comfortable, but in need of some maintenance due to drafts and noise. The service was very friendly and accommodating, with efforts to address any issues promptly. The dining experience offered a good variety but could be improved with more options. The location is perfect near the underground and suitable for those attending Wembley stadium. Overall, a convenient choice with some room for improvement.
Rooms
7.0
The rooms are warm and large enough to be comfortable, but in need of maintenance due to drafts and noise.
Service
9.0
The service was very friendly and accommodating, with prompt efforts to address any issues.
Location
8.0
The location is perfect near the underground and suitable for those attending Wembley stadium.
Dining
7.0
The dining experience offered a good variety but could be improved with more options.
Facilities
8.0
The facilities are suitable for a comfortable stay.
Samuel
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located near Paddington Station, making it a perfect spot for easy access to transportation. The rooms, although clean, are on the smaller side and lack soundproofing, giving a cozy but not noise-free stay. The staff is friendly and helpful, offering a touch of humor during interactions. The dining options are decent, but the continental breakfast lacks variety. Overall, a good value stay with some limitations.
Rooms
7.0
The rooms were clean but quite small and not soundproof.
Service
8.0
The staff was very friendly and had a nice sense of humor.
Location
9.0
The hotel's location near Paddington Station is excellent for transportation and arrival convenience.
Dining
6.0
The dining experience was average with limited variety for the continental breakfast.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay.
Fred
United States,
October
2023
7.4/10
The hotel is located at the top of the building with small rooms due to sloping ceilings, but it served our needs well for a short stay. The service was welcoming and very helpful, especially during evening and night shifts. The location was excellent for us, close to Paddington and with polite and helpful staff. The dining options were not extensive but better than expected, with recognized brands available. Overall, good value for the price paid.
Rooms
6.0
The rooms were indeed small with sloping ceilings, making it difficult to stand up, but they served their purpose for our short stay. After being on the top floor and going up four flights of stairs, it was good for what we needed.
Service
8.0
The staff was welcoming and really helpful, especially accommodating during our stay. The housekeeping and wake-up services were very efficient.
Location
9.0
The location was excellent for us, being close to Paddington and within walking distance from the train station. It was perfect for our visit to central London and close to Hyde Park, which was the main attraction we wanted to see.
Dining
7.0
The dining options were not extensive, mostly cereal and hard-boiled eggs, but they were better than expected with recognized brands available.
Facilities
7.0
Michael
United Kingdom,
September
2023
6.8/10
The hotel is in a convenient location near Paddington station, making it easy to travel around London. The rooms are small but clean and basic. The service is friendly, though the rooms could use some updating. The dining options are adequate but nothing fancy. Overall, a decent choice for a short stay.
Rooms
7.0
The rooms were clean and very basic, albeit small in size.
Service
6.0
The service was friendly but the rooms looked tired and could be brighter.
Location
8.0
The hotel is perfectly located near Paddington station, ideal for those traveling to and from the city.
Dining
6.0
The dining experience was simple and adequate, nothing extraordinary.
Facilities
7.0
The hotel offers standard facilities suitable for a short stay.
Frank
United Kingdom,
September
2023
6.6/10
The hotel offers a cozy stay with some drawbacks. The rooms are decent with essential amenities, but there were some pest issues. The service is friendly and helpful, creating a warm atmosphere. The location is convenient with easy access to travel routes, albeit lacking in some aspects. The dining options are average, and the facilities are standard.
Rooms
6.0
The rooms had a working TV, en suite bathroom, and a double bed. However, encountered two rats entering the room, which was unsettling.
Service
8.0
The staff are friendly and very helpful, creating a welcoming environment.
Location
7.0
The hotel is close to various travel routes and offers a quieter environment than expected for central London.
Dining
5.0
The dining experience could be improved with more variety and quality, as the current options are limited.
Facilities
The hotel provides basic facilities suitable for a short stay.
Murray
United Kingdom,
August
2023
8.2/10
The hotel offers clean and spacious rooms in a great London location at a good price. The bathroom could be better, but considering the overall condition and value, it was acceptable for a one-night stay.
Rooms
8.0
The rooms are very clean and big for London standards.
Service
9.0
The service was friendly, helpful, and polite.
Location
9.0
The location is excellent with easy access to various amenities within a short walk.
Dining
7.0
The dining was adequate, but there could have been more variety.
Facilities
The hotel offers good facilities for a comfortable stay.
William
United Kingdom,
July
2023
7.2/10
The hotel is ideally located between the Lancaster Gate and Paddington stations, making it convenient for travel to London's famous sights. The rooms were spacious, but the inadequate window glazing made them a bit chilly at times. The service was friendly, especially the accommodating staff who stored our leftover food in their refrigerator. The dining options were basic, with limited choices, but the tea and coffee facilities in the room were a nice touch. Overall, a decent value for a stay in a convenient area.
Rooms
7.0
The rooms were larger than expected, but the window glazing and limited heating could make it quite cold.
Service
8.0
The staff was friendly and kind, going the extra mile to assist and store our food leftovers.
Location
9.0
The location near Paddington Station and transport links was perfect for our needs, offering easy access to all of London's attractions.
Dining
6.0
The dining options were somewhat limited, but having tea and coffee facilities in the room was a nice addition.
Facilities
6.0
The hotel lacked extensive dining choices but made up for it with decent tea and coffee facilities in the rooms.
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