Queensway Hotel, Sure Hotel Collection By Best Western, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

147-149 Sussex Gardens, London, United Kingdom, W2 2RY

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Cosy Single Room

Max:

2 persons

7 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Cosy Double Room

Max:

2 persons

10 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

London 3.3 km

Airports

London City (LCY) 18.1 km

London Heathrow (LHR) 25.8 km

Train

Paddington Station300 m

Underground

London Paddington300 m

Bus

Bus stop 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy & Clean!

“The twin room was decently sized, impeccably clean, and the bed was incredibly comfortable, allowing for a perfect night's sleep.” view full review

Nice Shower Experience

“The shower had a good flow, and the complimentary toiletries were a lovely touch that added to the overall experience.” view full review

Delicious Breakfast!

“The breakfast offered plenty of options, and though I missed it this time, I could see it being a great way to start the day.” view full review

Quality Bedding!

“The towels and bed covers were of high quality, making the stay cozy, especially on chilly winter nights.” view full review

General

Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Stairs
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Wake up service

Business

Fax/Photocopying

Children

Cots

Room features

Heating
Wardrobe
Tea and coffee facilities

Bathroom

Private bathroom
Shower
Hair dryer
Towels
Free toiletries
Toilet

Self-catering

Electric kettle

Bedroom

Bed linen

Media

Flat-screen TV
Telephone

Room decor

Carpeted floor

Location

147-149 Sussex Gardens, London, United Kingdom, W2 2RY

Map view

street view

147-149 Sussex Gardens, London, United Kingdom, W2 2RY

City landmarks

Park

Hyde Park

1.3 km

Museum

The British Museum

3.2 km

Garden

Buckingham Palace

2.6 km

Museum

Victoria and Albert Museum

2.1 km

Marylebone Rd

Madame Tussauds London

3.0 km

Museum

Science Museum

2.2 km

Museum

Natural History Museum

2.1 km

Gallery

Wallace Collection

1.6 km

Park

Kensington Gardens

1.2 km

Square

Trafalgar Square

3.2 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.9 km

Museum

National Gallery

3.1 km

Great Central House

Marylebone

1.9 km

87-135 Brompton Rd

Harrods

2.5 km

Palace

Kensington Palace

1.5 km

Art object

Sherlock Holmes Museum

2.6 km

Oxford Street

2.9 km

Park Lane

Marble Arch

1.3 km

Mosque

The Regent's Park

2.2 km

Monument

The Albert Memorial

1.7 km

400 Oxford St

Selfridges London

1.8 km

Museum

Apsley House

2.2 km

Event hall

Royal Albert Hall

1.9 km

Monument

Peter Pan Statue

740 m

Gallery

Lisson Gallery

1.3 km

Square

Piccadilly Circus

2.7 km

Fountain

Princess Diana Memorial Fountain

1.4 km

Nearby

Praed St

Paddington

370 m

The Old Police House Hyde Park Hyde Park

The Serpentine

340 m

Restaurants

Mimos Cafe Bar

130 m

19 London Street Paddington

Sussex Fish Bar

120 m

20 London Street Paddington

McDonald's

240 m

144 Praed Street

Lite Bite

200 m

7 London Street Paddington

Paramount Lebanese Kitchen Paddington

210 m

26 London Street

La Tazza Cafe

310 m

143 Praed Street Paddington

Micky's Fish and Chips

310 m

29 Norfolk Place

Warisan Cafe

220 m

190 Sussex Gardens Paddington

Kfc

280 m

380 Edgware Road 9 The Hyde

Bonne Bouche

350 m

129 Praed Street Paddington

Le Gourmet

270 m

157 Praed Street

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Convenient location

Friendly staff

Limited dining options

Chilly rooms

7.0/10

Very good

Rooms

6.8

Location

8.5

Service

7.8

Dining

5.8

Kevin

United Kingdom, April 2024

7.6/10

The hotel was very approachable and convenient, with spacious rooms and friendly, helpful service. However, some areas were outdated, dusty, and in the basement. The dining options were just alright but the breakfast was good. The location was superb, close to Paddington station and various restaurants.

Rooms

7.0

The rooms were spacious but seemed to have been decorated in the last century. Some areas were a bit dusty and in the basement.

Service

9.0

The service was very approachable, and the staff were lovely, friendly, and quick to respond to any issues.

Location

9.0

The location was great, just a few minutes walk from Paddington station, surrounded by nice restaurants and cafes.

Dining

6.0

The dining options were just okay, with the breakfast being a highlight.

Facilities

7.0

The hotel offered basic facilities but nothing exceptional.

Kenneth

United States, February 2024

5.8/10

The hotel's location is great, close to Hyde Park but the rooms were on the smaller side. The service was a mix of rude and helpful, with some areas needing improvement. The dining experience had a basic selection, and the facilities were average.

Rooms

5.0

The rooms were not as large as expected, limiting space with small bathrooms.

Service

6.0

The service was a mix of rude interactions and some helpful moments.

Location

8.0

The location was good for Hyde Park with easy access to travel routes.

Dining

5.0

The dining options were very basic, with better choices available outside.

Facilities

6.0

Leonard

United States, January 2024

7.2/10

I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and very helpful. The location was great, close to Paddington station and within walking distance to Hyde Park and various travel routes. However, the dining options were limited and not very impressive, and there was some morning noise in the room that was a bit bothersome.

Rooms

8.0

I stayed in a cosy double room accessed by the elevator. The room, although a bit small, was clean and comfortable.

Service

7.0

The staff's service was okay after our stay. They were friendly and very helpful, although there was some rudeness and loud noise in the room in the morning.

Location

9.0

The hotel's location was convenient, close to Paddington station and easily accessible to various travel routes. It was also near Hyde Park, Marble Arch, Oxford Street, and other attractions, making it ideal for both leisure and business travelers.

Dining

5.0

The dining experience was a bit disappointing. Breakfast consisted of simple toasts and cereal, and some condiments were left half-used on the table. There was also an additional charge for water, which was unexpected.

Facilities

7.0

Jimmy

United Kingdom, December 2023

7.0/10

The hotel has a great location, making it easy to reach Paddington train and tube stations. The rooms, although small, are clean and tidy. The service is friendly and accommodating, but the dining options are limited. Overall, a convenient choice for travelers.

Rooms

7.0

The rooms were clean and tidy, albeit small.

Service

8.0

The service was friendly and accommodating.

Location

9.0

The hotel is in a great location, within easy walking distance to Paddington train and tube stations.

Dining

5.0

The dining options were limited and below expectation.

Facilities

6.0

The facilities provided were basic but sufficient for a short stay.

Bruce

United Kingdom, November 2023

7.8/10

The hotel's location is excellent, very near Paddington Station and Tube lines. The rooms are warm and large enough to be comfortable, but in need of some maintenance due to drafts and noise. The service was very friendly and accommodating, with efforts to address any issues promptly. The dining experience offered a good variety but could be improved with more options. The location is perfect near the underground and suitable for those attending Wembley stadium. Overall, a convenient choice with some room for improvement.

Rooms

7.0

The rooms are warm and large enough to be comfortable, but in need of maintenance due to drafts and noise.

Service

9.0

The service was very friendly and accommodating, with prompt efforts to address any issues.

Location

8.0

The location is perfect near the underground and suitable for those attending Wembley stadium.

Dining

7.0

The dining experience offered a good variety but could be improved with more options.

Facilities

8.0

The facilities are suitable for a comfortable stay.

Samuel

United Kingdom, October 2023

7.4/10

The hotel is conveniently located near Paddington Station, making it a perfect spot for easy access to transportation. The rooms, although clean, are on the smaller side and lack soundproofing, giving a cozy but not noise-free stay. The staff is friendly and helpful, offering a touch of humor during interactions. The dining options are decent, but the continental breakfast lacks variety. Overall, a good value stay with some limitations.

Rooms

7.0

The rooms were clean but quite small and not soundproof.

Service

8.0

The staff was very friendly and had a nice sense of humor.

Location

9.0

The hotel's location near Paddington Station is excellent for transportation and arrival convenience.

Dining

6.0

The dining experience was average with limited variety for the continental breakfast.

Facilities

7.0

The hotel offers decent facilities for a comfortable stay.

Fred

United States, October 2023

7.4/10

The hotel is located at the top of the building with small rooms due to sloping ceilings, but it served our needs well for a short stay. The service was welcoming and very helpful, especially during evening and night shifts. The location was excellent for us, close to Paddington and with polite and helpful staff. The dining options were not extensive but better than expected, with recognized brands available. Overall, good value for the price paid.

Rooms

6.0

The rooms were indeed small with sloping ceilings, making it difficult to stand up, but they served their purpose for our short stay. After being on the top floor and going up four flights of stairs, it was good for what we needed.

Service

8.0

The staff was welcoming and really helpful, especially accommodating during our stay. The housekeeping and wake-up services were very efficient.

Location

9.0

The location was excellent for us, being close to Paddington and within walking distance from the train station. It was perfect for our visit to central London and close to Hyde Park, which was the main attraction we wanted to see.

Dining

7.0

The dining options were not extensive, mostly cereal and hard-boiled eggs, but they were better than expected with recognized brands available.

Facilities

7.0

Michael

United Kingdom, September 2023

6.8/10

The hotel is in a convenient location near Paddington station, making it easy to travel around London. The rooms are small but clean and basic. The service is friendly, though the rooms could use some updating. The dining options are adequate but nothing fancy. Overall, a decent choice for a short stay.

Rooms

7.0

The rooms were clean and very basic, albeit small in size.

Service

6.0

The service was friendly but the rooms looked tired and could be brighter.

Location

8.0

The hotel is perfectly located near Paddington station, ideal for those traveling to and from the city.

Dining

6.0

The dining experience was simple and adequate, nothing extraordinary.

Facilities

7.0

The hotel offers standard facilities suitable for a short stay.

Frank

United Kingdom, September 2023

6.6/10

The hotel offers a cozy stay with some drawbacks. The rooms are decent with essential amenities, but there were some pest issues. The service is friendly and helpful, creating a warm atmosphere. The location is convenient with easy access to travel routes, albeit lacking in some aspects. The dining options are average, and the facilities are standard.

Rooms

6.0

The rooms had a working TV, en suite bathroom, and a double bed. However, encountered two rats entering the room, which was unsettling.

Service

8.0

The staff are friendly and very helpful, creating a welcoming environment.

Location

7.0

The hotel is close to various travel routes and offers a quieter environment than expected for central London.

Dining

5.0

The dining experience could be improved with more variety and quality, as the current options are limited.

Facilities

The hotel provides basic facilities suitable for a short stay.

Murray

United Kingdom, August 2023

8.2/10

The hotel offers clean and spacious rooms in a great London location at a good price. The bathroom could be better, but considering the overall condition and value, it was acceptable for a one-night stay.

Rooms

8.0

The rooms are very clean and big for London standards.

Service

9.0

The service was friendly, helpful, and polite.

Location

9.0

The location is excellent with easy access to various amenities within a short walk.

Dining

7.0

The dining was adequate, but there could have been more variety.

Facilities

The hotel offers good facilities for a comfortable stay.

William

United Kingdom, July 2023

7.2/10

The hotel is ideally located between the Lancaster Gate and Paddington stations, making it convenient for travel to London's famous sights. The rooms were spacious, but the inadequate window glazing made them a bit chilly at times. The service was friendly, especially the accommodating staff who stored our leftover food in their refrigerator. The dining options were basic, with limited choices, but the tea and coffee facilities in the room were a nice touch. Overall, a decent value for a stay in a convenient area.

Rooms

7.0

The rooms were larger than expected, but the window glazing and limited heating could make it quite cold.

Service

8.0

The staff was friendly and kind, going the extra mile to assist and store our food leftovers.

Location

9.0

The location near Paddington Station and transport links was perfect for our needs, offering easy access to all of London's attractions.

Dining

6.0

The dining options were somewhat limited, but having tea and coffee facilities in the room was a nice addition.